Meet the Team

Pam Dill

Executive Director

Our executive director, Pam Dill, has many years of senior living experience and believes in providing quality care you can depend on. She knew at an early age that she wanted to help others and began her career in health care working as a physical therapy aide at United Cerebral Palsy in Los Angeles, Calif. It was in this position that she fell in love with serving others and continued her career working as a nursing assistant, activities director, program director, staff supervisor and assisted living director over the years.

Pam describes her passion for her job, stating “Working as an executive director while caring for our senior population, and the team players I work beside, allows my heart to experience pure joy. Making the difference is my ultimate goal.”

Ed Taylor

Director of Sales and Marketing

Ed Taylor is our director of Sales and Marketing and brings more than 25 years of sales and marketing experience to the Emerald City community. Throughout his career, Ed has always gravitated toward roles that involved working from the heart and making lasting connections. He is a native of the Seattle area, and his family has called the Northwest home for more than 100 years. Growing up on Mercer Island with his grandparents provided Ed with early exposure to seniors, and those early years left a profound and lasting impression on him. Ed would tell you that he has found his ideal role with Emerald City Senior Living as it allows him to bring together his sales and marketing experience with his passion and advocacy for our community’s amazing seniors.

Nathan Delmore

Vibrant Life Director

Nathan Delmore was born and raised in Seattle, Washington. He quickly discovered his love for working with seniors when he was a young man working for a grocery store; seniors were his favorite customers to serve. Nathan fell into senior living as a dishwasher and server until an activity position became available. He became the activity director and started to work directly with seniors every day. He is rewarded every day with smiles, laughs and friendships. When Nathan is not working, he enjoys hiking, basketball, spending time with his friends and family, and playing with his two kittens.

Heather Cornelius

LPN – Generations Program Director

Heather Cornelius has been working in senior living as a nurse for over 25 years. Prior to joining the Emerald City team, she was at our sister community Queen Anne Manor for five years. Heather was born in Dayton, Ohio, and she loves to visit each year. Her proudest accomplishment is being a mother of three children and a grandma who loves to spoil her two sweet grandbabies. “I am blessed to be the Generations program director,” Heather said, “and I am honored to serve our amazing residents and their families.”

Jeff Betzler

Business Office Director

Jeff Betzler has worked in the senior living industry for more than 10 years for various companies  serving as a corporate coordinator, business office trainer, community programs specialist, and manager of Training and Curriculum Development.

As the business office director, Jeff enjoys the unique challenges he faces on a daily basis while building relationships with all he meets.

Tracey Harvey

Director of Business Development

Tracey Harvey comes to Emerald City with more than three decades of experience in the wellness, retirement living and fitness industries. Throughout her career, Tracey has always had a passion for connecting people to meaningful products, services and programs to enhance lives and create magical moments for all ages, especially active agers. She is a graduate of the University of Colorado–Boulder, has written and published more than 30 fitness and wellness articles, and is a national presenter and fitness instructor. Tracey has also championed evidence-based wellness programs nationwide in order to help older adults improve overall functionality.